Frequently
Asked
Questions
What areas do you service?
Uniquely Sorted proudly serves the Hampton Roads area, including Chesapeake, Portsmouth, Norfolk, Suffolk, and Virginia Beach. If you’re nearby and not sure if we cover your location, just ask — chances are, we do!
Who do you work with?
Busy families are our specialty, but we love helping all kinds of clients — from seniors looking to downsize, to professionals who are short on time, to adults with ADHD who need systems that truly stick. If clutter is causing stress, we’re here to help.
How does the process work?
We start with a consultation where we walk through your space and talk about your goals. From there, we create a plan, roll up our sleeves, and tackle the clutter. We’ll set up organizing systems tailored to your home and lifestyle, so they’re simple to use (and easy to keep up with).
Do I need to buy storage bins and baskets before you come?
Nope! We love working with what you already have. If we see that additional storage solutions could help, we’ll make recommendations — and can even do the shopping for you if you’d like.
Do I need to be home while you organize?
It depends on your comfort level. We do ask that you’re available during the decluttering phase so you can make decisions about what stays and what goes. After that, you can be as involved (or not!) as you’d like.
How long will my project take?
Every home is unique, and so is every project. Smaller spaces can take just a few hours, while larger or more complex areas may take a couple of sessions. Don’t worry — we’ll give you an estimate up front so you know what to expect.
How much do your services cost?
How much do your services cost?
Our services are billed hourly, with a [insert minimum — e.g., 3 or 4 hour] session requirement so we can make real progress. During your consultation, we’ll provide a personalized estimate based on your project, so there are no surprises.
Do you require payment upfront?
Yes — we typically invoice for the estimated hours up front, and if additional time is needed, that’s added to your final invoice. Simple, straightforward, and no hidden fees.
What happens to the items I no longer want?
We’ll help sort your items into donate, discard, or keep piles. We can suggest local charities for donations and guide you on disposing of anything that can’t be donated. We’ll make sure your belongings find the right new home!
Do you offer maintenance sessions?
Absolutely! Many clients love scheduling seasonal or quarterly “refreshes” to keep their spaces in top shape. Think of it like a tune-up for your home.
Can you help if I’m moving?
Yes! We can declutter before you pack, help get everything organized into boxes, and even set up your new home once you’ve moved in. Moving is stressful enough — let us handle the details.
Do you offer gift certificates?
We sure do. A gift of organization is thoughtful, practical, and oh-so appreciated (especially by new parents, busy professionals, or anyone drowning in clutter).